Call center outsourcing service
We are able to set up-scale up, multisize-multichannel contact center
We offer for traditional call center (chat, email, social media, outbound service) or sourcing the team player for contact center.
1. Service agent
2. 5 working days/8 hours per day
3. Weekly/mothly report
4. Ofiice space, equipment and infrastructure
5. Multi-channel contact center system (Call, Email, Chat, Social)
6. Automate daily report
7. Flexible working hour
8. Cloud CRM service
9. Support operation (QA, team supervisor, manager, project manager)
10. CX report and consultant
Basic comparison for calculating Inhouse-Outsource
One of key factor to do outsourcing is managing your cost. Our offering price also including all related cost due to contact center management. This is very cost effectively management model while your service also keep achive over standard.