360° Customer Experience Solutions
Customer experience lifecycle is our speciality. We make hay while the sun
shines at our 24/7 customer engagement hubs, working with some
of the world’s most valuable and exciting brands.
Work@Home
Transition out of the office and deliver a seamless customer experience from anywhere. Our Work@Home model is quick to deploy, efficiently-run, and adaptable to your needs—a perfect companion to your brand’s business continuity plan.
Tech Support
Our tech specialists are quick on their feet to provide competent technical assistance round the clock across all communication channels. Escalations and closing the loop happen in a snap through well-tested methods and tools.
Customer Service
Let us take care of your customers. Our customer service specialists will act as your brand ambassadors, deliver the right solutions, and restore confidence with empathy and urgency.
Call center outsourcing service
We are able to set up-scale up, multisize-multichannel contact center We offer for traditional call center (chat, email, social media, outbound service) or sourcing the team player for contact center.
Live Chat and Admin Page Services
We specialize in CX operation management. We are willing to be apart of your team to improve theoperation efficiency, cost controller, NPS improvement. Shift your service standard to the next level.
Corporate training
We have customer service and customers management course which fit to operation and manager level. Such as service standard for customer service, service design, coaching, KPI and service matrix management.
Our goal is simple:
To Deliver a Smooth-Sailing CX Journey
CX Advisory
Our team of experts will take your customer experience game to the next level. We make changes to transformyour customer experience journey and supercharge your brand.
Analytics and Insights
Everything we do is data-driven. We harness emotional data into actionable insights and top-notch strategy that will bring you game-changing results.
Innovative Technologies
This is what makes our CX one of a kind. We build disruptive tools and combine them with emerging technologies to cover all of our bases, including yours.
