5 Reasons Startups Should Invest in Excellent Customer Service
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hen you’re running an early stage startup, sometimes creating an excellent customer service experience is the furthest thing from your mind. You’re probably spending all of your time building your product, courting customers and figuring out the bare bones of a marketing...
The Secret to Great Customer Service Is Communication
Want to know the one thing that every successful digital marketer does first to ensure they get the biggest return on their marketing budget? It’s simple: goal-setting. This is an absolutely essential practice for any digital marketer who knows how to execute their campaigns...
Top 10 Reasons to Outsource Your Call Center
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ortune 500 enterprises and government agencies need to stay focused on core competencies, so these types of large organizations often outsource call center functions to specialized service providers.
The alternative is to handle multiple costumer communication...
Why customers and businesses love live chat
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In today’s fast-paced world, customers expect quick and effective ways to communicate with a business. Because of this, more businesses are incorporating live chat as an additional channel to engage their customers, in order to boost satisfaction and loyalty levels....
