
Live Chat and Admin Page Services
We specialize in CX operation management. We are willing to be apart of your team to improve the operation efficiency, cost controller, NPS improvement. Shift your service standard to the next level.
Live chat service package during festival campaign
Live chat service package during festival campaign
(3 Days)
Duration: 3 days
Number of chat responses: Unlimited
Live chat service package during festival campaign
Live chat service package during festival campaign
(Daily)
Duration: 3 days
Number of chat responses: Unlimited
Live chat service for affordable package
Live chat service for affordable package
Chat response time: Monday-Friday (09:00 – 18:00 hrs.)
Response time: Within 30 minutes
Number of chat responses: 400 chat
Price per chat: 12 baht
Worth chat service package
Worth chat service package
(Monthly no more than 800 chats per month)
Chat response time: Monday-Friday (09:00 – 18:00 hrs.)
Response time: Within 20 minutes
Number of chat responses: 800 chat
Price per chat: 10 baht
Live chat service for affordable package
Live chat service for affordable package
(Monthly no more than 2,500 chats per month)
Duration: 24 hrs
Number of chat responses: Unlimited
Unlimited live chat packages
Unlimited live chat packages
Unlimited live chat for large enterprise service
Basic comparison for calculating Inhouse-Outsource
One of key factor to do outsourcing is managing your cost. Our offering price also including all related cost due to contact center management. This is very cost effectively management model while your service also keep achive over standard.
Infrastructure
Infrastructure
Workstation/ IT support
Telephony
Facilities
In-House
100%
Outsource
100%
Supervisor/Manager
Supervisor/Manager
In-House
100%
Outsource
Included in cost per agent
Agent
Agent
In-House
100%
Outsource
100%
Quality Assurance
Quality Assurance
In-House
100%
Outsource
Included in cost per agent
HR support including
HR support including
Recruiting
Payroll
Benfits management
In-House
100%
Outsource
Included in cost per agent