Live Chat Admin Page Service
SERVICE
Live Chat and Admin Page Services
We specialize in CX operation management. We are willing to be a part of your team to improve the operation efficiency, cost controller, and NPS improvement. Shift your service standard to the next level.
We specialize in CX operation management. We are willing to be a part of your team to improve the operation efficiency, cost controller, and NPS improvement. Shift your service standard to the next level.
Packages
We have a world-class via live chat, email and phone. we guarantee that you’ll be able to be served within 2 weeks.
We have a world-class via live chat, email and phone. we guarantee that you’ll be able to be served within 2 weeks.
DAY
| Unlimited Festival campaign | Unlimited Campagin day | BestBuy |
|---|---|---|
| ฿4,900 per brand | ฿1,900 per brand | ฿1,000 per brand |
| Duration: 3 days Chat response time: 24 hrs |
Duration: Daily Chat response time: 24 hrs |
Duration: Daily Chat response time: 24 hrs |
| Response time: Within 15 minutes or faster |
Response time: Within 15 minutes or faster |
Response time: Within 20 minutes or faster |
| Customers transactional: Unlimited |
Customers transactional: Unlimited |
Customers transactional: 50 customers |
| - | - | Additional charge per customers: 20 baht |
MONTH
| Professional | Enterprise service |
|---|---|
| ฿40,000 | Transectional pricing model |
| Duration: Monthly Chat response time: 24 hrs |
Duration: Monthly Chat response time: 24 hrs |
| Response time: Within 15 minutes or faster |
Response time: Within 15 minutes or faster |
| Customers transectional : 2,000 customers per month |
Weekly / Monthly report |
| Additional charge per customers: 18 bah |
Quality assurrance support |
| Weekly / Monthly report | Dedicated Team leader/ Quality assurance and Trainer |
| Quality assurrance support | Multibrand support |
| Multibrand support | - |
Monthly fee comparison with our In-house team
| Infrastructure | Agent | Supervisor/ Manager |
Knowledge and quality management (Trainer / Quality assurance specialist) |
HR support including |
|---|---|---|---|---|
| - Workstation / IT support Telephony - Facilities |
- | - | - | - Recruiting - Payroll - Benefits - Welfare management |
| In-House: 100% | In-House: 100% | In-House: 100% | In-House: 100% | In-House: 100% |
| Outsource : All inclusive in the cost | ||||
Our Service
Contact center outsourcing service
We are able to set up-scale up, multi size-multi channel contact centers. We offer traditional call centers (chat, email, social media, outbound service) or sourcing the team player for contact centers.
We are able to set up-scale up, multi size-multi channel contact centers. We offer traditional call centers (chat, email, social media, outbound service) or sourcing the team player for contact centers.
Customer Service
Focus on your business. We will take care of your customers.
Focus on your business. We will take care of your customers.
Content Moderation
Content moderation helps create boundaries on what can be considered appropriate and inappropriate content.
Content moderation helps create boundaries on what can be considered appropriate and inappropriate content.
DIGISERVE
LET'S START
Find out the price for outsourcing
your customer support to us
Specify your business needs to find out the price
LET'S START
